Refund & Cancellation Policy

Edgar Digital Wave LLC provides professional digital marketing and consulting services. Because our services may involve customized work, strategy development, research, campaign management, and other time-based activities, our refund policy is designed specifically for digital services.

1. Service Cancellation

Customers may request cancellation by contacting:

[email protected]

Cancellation requests should include the customer’s name, order information, purchased service, and reason for cancellation when applicable.

2. Before Work Begins

If a cancellation request is received before work on the service has started, the customer may be eligible for a full refund, subject to any applicable payment processing charges or specific terms stated for the purchased service.

3. After Work Begins

Once customized work, research, strategy development, campaign setup, account configuration, content creation, or other service activities have started, the service may no longer be eligible for a full refund.

Any refund after work has begun will be evaluated based on the amount of work already completed and the specific circumstances of the request.

4. Completed Services

Services that have been fully completed are generally non-refundable.

Digital marketing services may be considered completed when the agreed deliverables have been provided or the agreed service period has ended.

5. Third-Party Advertising Costs

Advertising budgets, platform charges, media spending, and fees paid directly to third-party platforms are generally non-refundable by Edgar Digital Wave LLC because such amounts may be controlled and charged by the applicable third-party platform.

6. Service Issues

If you believe that a purchased service was not delivered according to the applicable service description, please contact us promptly at [email protected].

We will review the issue and may, where appropriate, provide a correction, adjustment, replacement service, or other reasonable solution.

7. Refund Processing

Approved refunds will generally be initiated within 3 business days after the refund decision has been confirmed.

The actual time for the funds to appear in your account may depend on your bank, credit card company, or payment provider.

8. Contact

For cancellation or refund requests:

Edgar Digital Wave LLC

4416 NW Baltimore Ave
Lawton, OK 73505
United States

Email: [email protected]